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  1. #1
    Join Date
    Jul 2018
    Posts
    5

    Default Paykonect and WebKonect dashboard export error

    exporterror.jpg

    Hi,

    I'm getting the attached error when I try to export with Paykonect. This is happening for all export formats.

    Anyone else?

  2. #2
    Join Date
    Dec 2008
    Posts
    3,225

    Default

    Quote Originally Posted by Steve View Post
    exporterror.jpg

    Hi,

    I'm getting the attached error when I try to export with Paykonect. This is happening for all export formats.

    Anyone else?
    Hi Steve,

    The image is too small to see the actual error.


    Thomas

  3. #3
    Join Date
    Jul 2018
    Posts
    5

    Default

    Is this better, Thomas?
    Attached Images Attached Images
    Last edited by Steve; 08-17-2018 at 01:00 PM.

  4. #4
    Join Date
    Dec 2008
    Posts
    3,225

    Default

    Steve, when you say export, do you mean from the grid?


    Thomas

  5. #5
    Join Date
    Jul 2018
    Posts
    5

    Default

    Hi Thomas,

    After I have created a dashboard, I right-click on it to try to export it as a PDF or as another image type. That is what generates this error.

  6. #6
    Join Date
    Dec 2008
    Posts
    3,225

    Default

    This has been fixed in both PayKonect and WebKonect and will be in the next update. Just a missing file the dashboards use to create the pdf.


    Thomas

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